Refund Policy

1. Full Refund

Within 48 hours if no work commenced. Email ops@onchaintranslator.com.

2. Partial Schedule

Prep complete: 15% retained. In progress: % words translated. Draft delivered: 65%. Review started: 85%. Final delivered: No refund.

3. Quality Guarantee

Free correction round for verified errors within 14 days of delivery with annotations.

4. Certified

Sworn translations before court are irrevocable. Errors corrected with new sworn declaration at our cost.

5. Processing

5-10 business days via Stripe. Updated: March 2026.